Terms of Service

Last updated: July 30, 2026

These Terms of Service ("Terms") are an agreement between you and Rupazen ("Rupazen", "we", "us") governing your use of our mobile games — including Arrows — our website, and related services (together, the "Services"). By downloading, installing, or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 13 years old (or the minimum digital-consent age in your jurisdiction) to use the Services. If you are under 18, you confirm that a parent or guardian has reviewed and agreed to these Terms on your behalf.

2. Your License to Play

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to install and play our games on devices you own or control, for private, non-commercial entertainment only. All rights not expressly granted remain with Rupazen.

Account & cloud save: connecting a Google account is optional. You are responsible for keeping your Google account credentials secure and for all activity under your connection; we are not liable for losses caused by unauthorized use of your account. Notify us promptly at contact.rupazen@gmail.com if you suspect misuse.

3. Purchases, Virtual Items & Ads

• The games are free to play and supported by advertising (banner, interstitial, and optional rewarded ads).
• Optional in-app purchases (for example Remove Ads) are one-time, non-consumable purchases processed by Google Play Billing and governed also by Google Play's terms.
• Virtual items — hints, boosters, rewards, collections — have no real-world value, are not redeemable for money, and may be modified or discontinued as part of game updates.
• Except where required by law or by Google Play's refund policies, all purchases are final and non-refundable. Purchases can be restored on a new device via "Restore purchases" with the same Google account.
• EEA/UK/Swiss residents: by purchasing digital content that is delivered immediately, you expressly consent to immediate performance and acknowledge that your statutory 14-day withdrawal right is lost once delivery begins, except as otherwise required by law.

4. Fair Play & Prohibited Conduct

You agree NOT to:

• copy, modify, decompile, reverse-engineer, or create derivative works of the Services, or extract their content (including levels, art, code, and sound), except where such restriction is prohibited by law;
• use cheats, bots, automation, exploits, or unauthorized third-party tools, or otherwise manipulate the games or their data;
• interfere with, damage, or disrupt the Services or their security features, or access data of other players;
• use the Services for any unlawful purpose, or resell/commercially exploit them without our written consent.

5. Intellectual Property

The Services — including the Rupazen and Arrows names and logos, artwork, level designs, code, music, and all other content — are owned by Rupazen or its licensors and protected by copyright, trademark, and other laws. Nothing in these Terms transfers any ownership to you.

Copyright complaints: if you believe content in our Services infringes your copyright, email contact.rupazen@gmail.com with (a) identification of the work, (b) the material claimed to infringe, (c) your contact details, (d) a good-faith statement, and (e) your physical or electronic signature. We investigate all valid notices and remove infringing material where appropriate.

6. Availability, Updates & Changes

We may update, change, suspend, or discontinue any part of the Services — including levels, features, virtual items, and pricing — at any time, with or without notice. Updates may be required to continue playing. We are not liable for any modification, suspension, or discontinuation of the Services.

7. Third-Party Services & Stores

The Services are distributed through Google Play (and, if we publish there, other stores such as the Apple App Store, whose terms then also apply) and embed third-party services (Google AdMob, Google Firebase, Google Play Billing, Google Sign-In). Your use of those services is subject to their own terms and policies. App stores are not parties to these Terms and have no obligations to you under them.

8. Termination

You may stop using the Services at any time by uninstalling. We may suspend or terminate your access (including cloud save) without notice if you materially breach these Terms, abuse the Services, or where required by law. Sections 3–13 survive termination.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED — INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT DATA (INCLUDING CLOUD SAVES) WILL NEVER BE LOST.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUPAZEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR INR 1,000 IF YOU PAID NOTHING. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

11. Indemnity

You agree to indemnify and hold Rupazen harmless from claims, damages, and expenses (including reasonable legal fees) arising out of your breach of these Terms or misuse of the Services.

12. Governing Law & Disputes

These Terms are governed by the laws of India, without regard to conflict of law rules. Before filing any claim, you agree to first contact us at contact.rupazen@gmail.com and attempt to resolve the dispute informally for 60 days. Subject to applicable law, courts at Patna, Bihar, India shall have exclusive jurisdiction. Nothing in this section limits any non-waivable consumer rights in your country of residence.

13. General

• If any provision of these Terms is held invalid, the rest remains in effect.
• Our failure to enforce a right is not a waiver of it.
• You may not assign these Terms; we may assign them as part of a merger, acquisition, or asset sale.
• These Terms plus the Privacy Policy are the entire agreement between you and Rupazen regarding the Services.
• Downloading and playing online uses mobile data — any carrier data charges are your responsibility.
• These Terms may be translated into other languages; in case of any conflict, the English version controls to the extent permitted by law.
• You represent that you are not located in a country subject to comprehensive sanctions and are not on any government denied-party list, and you agree to comply with applicable export-control laws.

14. Updates to these Terms

We may update these Terms from time to time. The "Last updated" date above reflects the latest version, and material changes will be notified in-app or on this page. Continued use after changes means you accept the updated Terms.

15. Contact